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  • How long does it take to process my order?
    Orders typically take 4-7 business days to process before shipping. Custom or bulk orders may require additional time, depending on the complexity and quantity.
  • Do you offer custom products?
    YES! We specialize in custom products, including hats, apparel, laser engraving, and embroidery. For personalized designs, please contact us at Shaun@squarelaserworks.com or give us a ring @ 405-956-8486
  • Do you offer bulk discounts for large orders?
    Absolutely! Bulk discounts are available for qualifying wholesale and large orders. Contact us at Shaun@squarelaserworks.com with your order details to learn more about pricing and options.
  • What is your return and refund policy?
    We accept returns on unused, non-customized items within 10 days of delivery. Custom orders are non-refundable unless there is a manufacturing defect.
  • How can I track my order?
    Once your order ships, you will receive a confirmation email with tracking information. If you don’t receive it, please contact us at Shaun@squarelaserworks.com
  • Do you ship internationally?
    Yes, we offer international shipping. Please note that delivery times and costs may vary based on location. Any customs fees or import taxes are the responsibility of the buyer.
  • How can I place a wholesale order?
    Wholesale orders can be placed by contacting us at shaun@squarelaserworks.com with your business details, product interest, and estimated quantities. We’ll respond promptly with pricing and next steps.
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